Patient experiences are monitored by healthcare organizations in order to evaluate and enhance the quality of services. Nurses significantly impact patient experiences since they spend so much time with them. They must understand what aspects within the nursing work environment have an impact on patient satisfaction with care. The major goal of this study was to learn how Dutch nurses perceive their employment and work environment in relation to pleasant patient experiences.
Nurse-patient relationships have been shown to influence a patient’s health outcome. Showing empathy, creating trust, advocating for the patient, providing informative feedback, and responding to the patient’s unmet needs are all examples of excellent therapeutic interactions. This form of professional relationship can potentially improve the patient’s satisfaction and the overall travel nursing experience. Working as a nurse can be a highly fulfilling profession. That does not negate the fact that it has drawbacks. Nurses are challenged physically and emotionally on a daily basis, which can be difficult for someone working in this area. It’s critical for this healthcare personnel to understand how to build good connections with the patients they regularly encounter. In the presented case, the lack of emotional involvement and delicacy from the nurse has led to the patient’s alienation.
A positive nurse-patient connection shortens hospital stays while improving both parties’ quality and happiness. In contrast, despite the fact that the patient has a greater say in their decisions, the positive connection is conditioned by the patient’s subordinate role (Molina-Mula & Gallo-Estrada, 2020). The quality of treatment suffers when the nurse-patient relationship is strained and the patient’s autonomy is eroded. A terrible patient is someone who requires a lot of information, wants to make his or her own decisions, sometimes against professional advice, and does not establish a positive relationship with professionals.
In the particular scenario depicted in the case study, the nurse could engage in several practices to improve their ability to bond with patients. The nurse can practice good communication by maintaining eye contact and repeating what the patient has said. Not only will perfecting communication skills help the nurse-patient relationship, but it will also improve your patient’s overall experience. That way, they can be certain that nurses are listening and comprehending them while preserving their boundaries and keeping the relationships professional.
They could also stay in their patient’s hospital rooms for a little longer to spend time with themselves and their loved ones. This will enable them to establish a personal relationship with the patient and connect with them on a deeper emotional level. The nurse may demonstrate his concern for the patient, resulting in an increase in trust and a stronger bond (Molina-Mula & Gallo-Estrada, 2020). Overall, patients are placed in an inherently vulnerable position in relation to nurses and might feel exposed when their caretakers mishandle the emotional side of their responsibilities.
The current nursing policy strongly emphasizes cost-effectiveness and openness for external accountability, resulting in a heavy administrative workload and pressure to boost productivity. Despite the external accountability registries, many modern nurses have said that they do not evaluate care outcomes to enhance their practice. They believed they didn’t have enough power to make a difference. They feel it is critical to consider and debate nursing issues connected to patient care quality, including patient involvement.
Molina-Mula, J., & Gallo-Estrada, J. (2020). Impact of nurse-patient relationship on quality of care and patient autonomy in decision-making. International Journal of Environmental Research and Public Health, 17(3), 835. Web.