Transcription of Video
Welcome and hello to everyone here; I am known by the name (NAME). In this brief clip, I will describe the issue of readmission among ethnically diverse populations and illustrate various ways healthcare centers can reduce or prevent this issue. In this preparation that I have planned, the survey was based on the patient population of ethnically diverse or the minority in numerous hospitals. It is important to note that reducing readmission is significant because it has consequences for cost control; lowering readmission is crucial. Medicare covered 2.3 million individual readmissions to hospitals in 2018, as reported by the Agency for Healthcare Research and Quality (Subedi et al., 2022). Additionally, hospital readmissions may indicate that the patient is at risk for complications due to the first visit’s poor treatment options. The Centers for Medicare & Medicaid Services (CMS) introduced the Hospital Readmission Reduction Program (HRRP) in 2022 to set sanctions for hospitals with excessive Medicare readmissions in response to the effects of readmissions.
To prevent unnecessary readmissions to hospitals, healthcare providers should have a clear plan and details on how they would keep their patients healthy while away from the hospital. A patient’s stay after discharge is crucial to avoid readmissions. Hospitalization and routine return visits predict most patients who are readmitted to the hospital because of lost complications. Patients with few complications post-discharge are less likely to be readmitted (Subedi et al., 2022). The areas of post-discharge treatment include patient education, helping patients with follow-up appointments that fall between office visits, and assisting patients with the enrollment process in health insurance plans, among others. The strategies to prevent complications post-discharge and readmissions depend on the patient’s condition. For example, patients with relatively mild conditions can be monitored through telephone calls and visits to the clinic. However, if the patient is at high risk of readmission, the physician should conduct a follow-up visit as prescribed. This analysis indicates patient education and good communication are strategies most hospitals can use to lower readmissions among people from minority groups, especially those with limited proficiency in English.
Patient Satisfaction
The adopted intervention was victorious since it increased the satisfaction of ethnically diverse patients, and patients had a better life quality. The primary benefit of patient satisfaction through a telephone survey was that it allows for objective measurement instead of subjective reports from phone interviews. This method can provide data with more valid information. In addition, an increase in patients’ positive attitudes increases their chances of being discharged because they are aware of their condition and can be active in treatment. The targeted patients and minority groups accounted that patient education is essential since they would know the steps to take to prevent readmission. The patients directed their behaviors to improve due to their interaction with staff members, leaders, and administrators (Subedi et al., 2022). Unexpectedly, most ethnically diverse and non-minority groups stated that their experience with the intervention was very positive.
Some other methods or interventions to reduce readmissions among people from minority groups are patient counseling, organizational initiatives, and improved access to care. However, the patients were willing to provide alternative ways of addressing the issue, such as using telephones, iPads, or other mobile devices to provide information. Patients who used the application/web portal to access their medical records showed greater satisfaction than those who had not used technology. Additionally, satisfaction among participants was increased after having the chance to provide suggestions for improvement. Nonetheless, reducing readmissions is a goal of the National Patient Safety Goals implemented across all hospitals in the country. This is part of a larger Partnership for Patients initiative, launched in 2013, designed to address uncoordinated care and reduce readmissions through team-based care initiatives (Subedi et al., 2022). The information I offered to various medical officers and patients was of massive importance in assisting the targeted audience’s objective of reducing readmissions of minority groups for chronic conditions.
Utilization of Evidence alongside Peer-Reviewed Literature
To approach my topic ineffectively, I will review data from peer-reviewed literature as I prepare for this project. Acquiring enough proof and putting it into practice within the project is necessary to implement evidence-based practice. To guarantee the effective operation of poof, the initial step of EBP should involve looking for a suitable question that is then examined through a literature review. I was asked to focus on reducing readmissions among minority patients to healthcare centers for chronic illness. To offer a satisfactory answer, I alluded to various peer-reviewed journals I recovered from discrete data sets like Google Scholar. My inquiry on readmissions among minority patients to hospitals was limited to only the use of peer-reviewed journal articles distributed from 2017 to 2022. Such reports accomplished the most recent information that can be used to flourish in consolidating the present alongside reliable literature in managing readmissions among minority patients to medical clinics.
The importance of change management and leadership in solving the issue.
Good leadership in the nursing profession is vital because it provides a platform for change from the patient’s perspective. The willingness of the nurses to change their thinking and implement improvement for the patient population is just as important as the leadership itself. Nursing leaders who see their job responsibilities as improving their patient’s lives by implementing EBP, communication training, and addressing other healthcare issues that may be counterproductive require a good understanding of these methods. The use of these strategies is not possible if nurses do not embrace them or do not even understand what EBP is.
The organizational domain in which change management and leadership are prioritized is the hospital. A system of care can be implemented within a specific culture that can determine the quality of the care provided to patients in each healthcare unit (Subedi et al., 2022). The nurses should understand their role as a leader within this context, helping improve the general quality of care for minority patient populations with chronic illnesses. Leading teams through these efforts means understanding different cultural values and beliefs, problem-solving techniques, and learning about alternative models for working with patients.
Impact of Health Policy
There are diverse impacts that change management and good leadership in reducing readmissions among minority patients to hospitals for chronic illness. Some of these impacts of good leadership in solving the issue are increasing the health status of minority patients. Since not much attention is given to minorities with chronic illnesses, these patients tend to have a lower quality of life. Suppose healthcare professionals can improve how they address this issue. In that case, there is an increased likelihood that minority groups will receive excellent healthcare, hopefully improving their lifestyle and health status.
The positive outcomes of reducing readmissions are also related to cost savings and improved efficiency in hospitals. Reducing readmissions benefits hospitals since they can provide less care while still achieving the same goals as before, and in some cases, more goals are reached due to the implementation of EBP. It also benefits patients by having shorter hospital stays, making it easier for them to return home and continue their daily lives. Additionally, the cost of healthcare is reduced since there are fewer instances of re-hospitalization, which is an expensive process. The reduction in cost due to the streamlining of various healthcare processes is a positive outcome since more money can go back into other sectors of the economy.
Conclusion
The strategy above has substantially contributed to tackling the clinical element of readmissions among minority patients to hospitals for chronic illnesses. The program has permitted me to achieve proficiency and self-awareness through planning and delivering the issues of medical care administrations. Nonetheless, the project taught me about readmissions among minority patients to hospitals for chronic illnesses. I have discovered that reducing readmissions among minority groups for chronic illnesses has been among the major healthcare issues that need to be considered. Solving this issue is vital because it affects the hospital’s success in improving healthcare among minority patients.
Additionally, it has given me an exceptional chance to collaborate and communicate with individuals from various areas of the healthcare establishment. Planning this undertaking helped me learn new ways to handle time and travel by communicating with directors, heads, and nurses. The undertaking is a helpful instrument in making a positive difference in the work environment since it permits me to learn much more about the issue of readmissions among minority patients in hospitals for chronic illnesses. In other words, it offers an experience useful for future undertakings.
Reference
Subedi, K., Acharya, B., & Ghimire, S. (2022). Factors associated with hospital readmission among patients experiencing homelessness. American Journal of Preventive Medicine.