Summary
The Scottsdale Police Department is proudly known for its high quality of life and reduced rates of crime. It serves a population of more than 240,000 people within the city (Scottsdale Fop, n.d.). In partnership with citizens, it acknowledges the dynamic needs of the community that its officers must accomplish by improving and strengthening their proficiency and leadership effectiveness (Scottsdale Fop, n.d.). Therefore, the department is focused on enhancing the skills of all categories of its law enforcers to increase their confidence in decision-making and handling different challenges and situations. To realize this vision, the Scottsdale Police Department decided to hire a consultant to develop a leadership training manual for its staff. Consequently, the education program’s content will cover aspects such as organizational structure, leadership style, unions, collaboration, employee stress, motivation, and socialization.
Objectives of the Training
By the end of this two-month training, the officers of the Scottsdale Police Department will be able to understand their organizational structure, its impact on leadership, and how control is determined. Secondly, they will be able to describe and explain the best management style. Thirdly, the trainees will outline how leaders should work with unions. Fourthly, the agency staff should know the importance of collaboration with other bodies and which ones to cooperate with. Lastly, its managers will know the best ways to motivate employees and how to socialize new members into its organizational culture and ethics and be productive.
Organizational Structure
It explains the associations between employees, departmental supervisors, and upper management, thereby enabling the staff at all levels to reach their goals and complete their tasks. The training session on this topic will enhance the understanding of these relationships and necessitate effective communication within the Scottsdale Police Department (Hanks, 2023). Furthermore, the course will dwell more on the functional structure that breaks down the agency into various sections based on their assigned duties to create clarity in the roles of every officer. Instructor-driven classrooms in an off-site seminar setting and on-the-job methods will be used to execute the staff’s learning process. Lessons will include how the structure works to actualize the goals of the Scottsdale Police Department (Hanks, 2023). Successful completion of learning on this subject will enable the workers to understand how their roles fit within the mission and vision of the organization and make them more productive.
Leadership Style
A leadership style essentially determines the success of an organization, and heads of departments are viewed as performance-driven when they create a working environment that spurs the growth of their juniors. To actualize this at the Scottsdale Police Department, this training will be anchored on the transformational leadership style that will enable the staff to be the agents of change within the organization. The lessons will focus on how to assign employees challenging tasks and how they should motivate themselves and their colleagues to achieve an excellent level of performance (Da Costa Guterresa et al., 2020). In addition, the topic content will demonstrate how leaders should set up team collectivism that creates an engaged, encouraged, and inspired workforce that becomes innovative to drive new ideas. Lastly, the learning will focus on how leaders should be charismatic, effective communicators, flexible, adaptable to different situations, empathetic, and supportive of their subordinates.
Unions
The learning in this topic will focus on how to create a unique positive relationship between the leadership of the Scottsdale Police Department and the unions that its employees subscribe to where their employees belong. Lesson contents will cover how to understand and apply the laws governing collective bargaining agreements, how to solve disputes, and how to handle both unionized and non-unionized workers in the same environment (Eisner, 2022). Therefore, the training will emphasize partnerships that eliminate conflicts and concentrate on collective gains between the department leadership and employees.
Collaboration
The Scottsdale Police Department requires collaboration with other agencies to boost its performance through community policing. It must partner with others in a multi-agency initiative that will improve the patrol programs as well as the general law enforcement and criminal justice system within the city. Therefore, cooperation involves the Governor’s Office of Highway Safety, the Arizona Department of Public Safety, the Maricopa County Sheriff’s Office, and the Chandler, Gilbert, Mesa, Salt River, and Tempe police departments (Scottsdale Independent, 2022). Thus, the training lesson will dwell on how these institutions can create a good working relationship that increases the success of maintaining law and order and protecting citizens.
Addressing Employees Stress
Stress arising from work-related activities oftentimes causes burnout among many employees. This problem normally calls for the prioritization of systems-oriented, organizational-level solutions. Therefore, the training will focus on changing the Scottsdale Police Department’s approach that is linked to its culture, policy, and regulations about workload, shifts, conditions, and the environment under which its staff operates. Furthermore, the leaders will be taught how to eliminate punitive schedules and programs that increase employees’ stress levels. Content will equally cover the best ways to reduce administrative and documentation burdens and transform the organization to make members feel valued. In particular, leaders will be sensitized on how to make their subordinates feel satisfied, feel protected against loneliness and isolation, and have a sense of belonging in the institution (“Addressing Health Worker Burnout”, 2022). Lastly, the Scottsdale Police Department team will be sensitized on how to eradicate racism, discrimination, biases, and prejudices in the workplace by embracing and adopting diversity, equity, inclusion, and accessibility as values defining its operations.
Employee Motivation
Giving employees the right skills and competencies improves their efficiency in planning and implementing decisions in an organization. The training on the motivation subject will enable the Scottsdale Police Department to change the way its staff views their work (Da Costa Guterresa et al., 2020). Lesson activities will concentrate on how to strengthen and encourage officers to achieve their personal and organizational goals, do good to colleagues, and enhance their welfare to improve their attitudes and trust levels. Training will equally focus on educating the Scottsdale Police Department on the importance of collaboration, group work, and team-building activities to increase the levels of motivation among employees.
Socialization
Onboarding training for new employees will be used to effectively align their skills and knowledge with the Scottsdale Police Department’s mission, values, goals, and objectives to have positive work attitudes. The lessons will assist the recruits in making the transition from being outsiders to affirming themselves as insiders. Especially, it allows them to understand the key tasks of their job and feel accepted (“Organizational Socialization, 2020). Furthermore, leaders will be taught the importance of openness, being cordial and friendlier, and giving the right information to the newly recruited staff to boost their satisfaction, trust, commitment, and performance and reduce turnover.
References
“Addressing Health Worker Burnout”. (2022). The U.S. Surgeon General’s Advisory on Building a Thriving Health Workforce. HH.gov. Web.
Da Costa Guterresa, L. F., Armanu, A., and Rofiaty, R. (2020). The role of work motivation as a mediator on the influence of education training and leadership style on employee performance. Growing Science, 10 (7), 1497-1504. Web.
Eisner, M. (2022). What every HR leader needs to know about excelling in a unionized work environment. SHRM Executive Network. Web.
Hanks, G. (2023). Organizational structure training. Chron. Web.
“Organizational Socialization”. (2020). Quality Improvement Centre for Workforce Development. Web.
Scottsdale Independent. (2022). Scottsdale police warn: Don’t DUI. Web.
Scottsdale Fop. (n.d.). About Scottsdale fraternal order of police. Web.