Business Requirements for E-Commerce Start-Up

Electronic commerce, commonly known as e-commerce, is a business framework that enables businesses and people to purchase and sell products and services through the Internet. A start-up firm is a business that is in the initial phases of development and is attempting to enter an established market or, in some cases, create a marketplace by offering innovative goods or services (Nurcahyo et al., 2018). In fact, a hypothetical start-up e-commerce company is a sophisticated project development field that requires the elaboration of detailed business requirements and specified scope.

In practice, the functional requirements for e-commerce businesses vary greatly based on the region that the site serves. Concerning the scope of a worldwide e-commerce company, such projects must have many localizations and must adhere to any regional delivery constraints that may exist. Considering firms that cater to customers in the United States, it is critical to emphasize item or service refund and return rules as part of the e-commerce strategy. Technically, all functional needs may be classified into two classes: the ones that enable the client to experience the site while shopping for goods and those that drive them to buy something.

The construction of search functions, categorizing, filtering, routing, and the visual element of the site belong to the first category. The second class comprises the analysis of client shopping cart activities, the return request form, other forms of social proof, and coupon codes. In terms of particular business requirements, the following are noteworthy: minimum purchasing steps, mobile-friendliness, distinct and recognized design, pertinent and valuable information, and payment system connection. A proper project scope control will lead to a blueprint that can be utilized to complete the project on schedule and within a concrete budget.

Referring to the technical requirements necessary to integrate various e-commerce infrastructure components, it is feasible to state that these aspects can range from system functioning to security concerns. Each signature procedure on an e-commerce platform, for instance, has its own set of technological requirements and information protection protocols (Kim, 2019). The technical requirements for an e-commerce start-up company can include, for example, domain name and secure SSL certificate. An SSL certificate enables authentication and encryption between a customer’s web browser and the platform’s hosting system. A PSP, or payment gateway, can offer their unique transaction webpages or handle the checkout pages themselves. An IMA, or internet merchant account, is a financial option that allows a company to conduct transactions via the internet.


Kim, H. (2019). Globalization and regulatory change: The interplay of laws and technologies in E-commerce in Southeast Asia. Computer Law & Security Review, 35(5), 105315. Web.

Nurcahyo, R., Ilhamsyah Akbar, M., & Sihono Gabriel, D. (2018). Characteristics of startup company and its strategy: Analysis of Indonesia fashion startup companies. International Journal of Engineering & Technology, 7(2.34), 44–47. Web.

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